30-Days Money Back Guaranteed 💵

FAQ (Frequently Asked Questions)

  1. How long are shipping times?

Your products will ship within two to five days of your order, and then take up from two to four weeks to reach your doorstep. 

 

  1. What's your return policy?

Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a pic, and we’ll give you your money back. Then, if possible, you can donate your product to a local charity or recycle it.

 

  1. Can I cancel my order?

Cancellations are possible ONLY if you do not receive your package within the time-frame specified for each individual product

 

  1. What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, we will process a refund. You won’t be asked to ship the product back to us.

 

  1. Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.